Gas Safe RegisterGas Safe registered · No. 537647· Check any engineer on the Register
07879 938170
Gas Safe registered engineer checking a boiler

Gas & heating engineerNewcastle‑under‑Lyme · Stoke‑on‑Trent · Stone · Kidsgrove · Crewe · Nantwich · Stafford

Boiler repairs, servicing and new boilers, gas safety certificates and central heating across Newcastle-under-Lyme, Stoke-on-Trent and Stone. A clear price before any work starts.

  • Gas Safe registered
  • Landlord certificates
  • Price before work starts
  • Certificate emailed the same day

Boilers we install, service and repair

Registered with the makers below. Every job is carried out by a Gas Safe registered engineer.

Worcester BoschBaxiIdealGlow-wormVaillant

Reviews

What customers say

5.0
from 209 Google reviews
★★★★★Google

“Highly recommend this boiler service! The technician arrived immediately after I called and fixed my boiler without any delay. I am incredibly grateful for such efficient, fast, and professional service.”

N
Nisha nairthis fortnight
★★★★★Google

“Brilliant engineer. Comes on time and did the job well. Will use again”

S
sin Wongthis fortnight
★★★★★Google

“He is very reliable and very professional. Work so tidy and doing brilliant job”

E
Erolthis fortnight
★★★★★Google

“Smart Gas Heating have been servicing my boiler for 7+ years now. I have to say I’ve never had a problem. A quick but thorough service, vey efficient and carried out by a very experienced engineer.”

R
Richard Dixonthis fortnight
★★★★★Google

“Excellent service! Arrived on time, very professional, and got everything sorted without any hassle, despite Storm Austen.”

C
Chibthis fortnight
★★★★★Google

“I have nothing but good to say about this Gentleman he is efficient and thoroughly knows his job inside out as always I am very pleased with what he has done and would always recommend him a huge thank you for…”

G
Glynis Jonesthis fortnight
★★★★★Google

“Brilliant service, as my stars show I would go so far as to say exceptional.”

A
A KELLY2 weeks ago
★★★★★Google

“He is very prompt, very reliable very professional no task a challenge always willing to help. Would highly recommend him. Very fair on pricing.”

B
Bruce Harris3 weeks ago
★★★★★Google

“One of the best people I know in the Stoke-on-Trent area, a great friend who always does an excellent job. When you contact him, you can expect a fast and reliable service.”

F
Fatih Köse3 weeks ago
★★★★★Google

“Cheap clean efficient punctual. I recommend him to all my friends and family.”

D
Dean Wainwright8 weeks ago
★★★★★Google

“Shahzad has installed and maintained boilers at various properties for us for over a decade.”

F
Farhat Amir3 months ago
★★★★★Google

“Shaz turned up on time and is a pleasant and respectful man. I had four new radiators taken off and bigger ones fitted. I couldn't even tell he had been in the house.”

L
Lynsey Wall10 months ago
★★★★★Google

“I had my boiler repaired and serviced by Smart Gas Heating without no hassle at all. Very reliable service with a good communication and reasonable price. Would definitely use again in the future.”

J
Jiasi Hu
★★★★★Google

“Quick and professional. Came to assess the problem quickly, ordered the relevant part and fitted the following morning. Also fit in an impromptu boiler service. Excellent service.”

T
Tina Dale
★★★★★Google

“Shahzad has carried out several jobs on my combi boiler gas central heating system over the years including servicing, power flushing and replacing a worn out heat exchanger.”

A
Anthony O
★★★★★Google

“Installed a brand new worcester bosch boiler and thermostat in our house. Great care taken, only took one day and was tidy, polite and professional. Competative prices and great workmanship all around.”

C
Craig Dale
★★★★★Google

“Engineer was very polite and professional, he was on time. He identified the problem with the boiler and ordered the part. Which was fitted two days later when it arrived. Boiler working back to normal.”

S
Saima Ali
★★★★★Google

“As a landlord I have found Smart Gas Heating Ltd to provide a outstanding and excellent service. From whole heating systems, gas fire installs to safety checks I have always received a impressive service.”

O
Omer Munir
★★★★★Google

“Ive had a new boiler fitted before and they always do my gas safety certificate. Great service every time, and at good competitive prices. Highly recommended.”

B
Ben Drayton
★★★★★Google

“Very responsive service. Identified the problem with a leaking combi boiler, ordered the part and returned next morning to fit the part. Very efficient service, would be happy to use Smart Gas Heating again.”

F
Frank
Gas Safe Register: the sign of legally registered gas engineers

Check before you book

Gas Safe registered, No. 537647

It is against the law for anyone to work on gas appliances unless they are on the Gas Safe Register. Ask to see any engineer's ID card, and check their number on the Register before they start.

Insured and qualified

  • Qualified to work on gas appliances and on the Gas Safe Register.
  • Public liability insurance covers every job.

Check the Gas Safe Register

Recent work

Jobs we have done lately

Boiler service in Newcastle-under-Lyme
Boiler service in Newcastle-under-Lyme

Boiler service in Newcastle-under-Lyme: the job was completed by a Gas Safe registered engineer, who checked the boiler, cleaned key parts a

31 October 2026
Gas pipework in Madeley
Gas pipework in Madeley

Gas pipework in Madeley: copper pipe was run through masonry and fitted with press-fit elbows and a capped end.

31 October 2026
Boiler repair in Trentham
Boiler repair in Trentham

Boiler repair in Trentham: the job involved checking a gas boiler that had stopped heating the house, tracing the fault and carrying out the

29 October 2026

Prices

Clear prices

What the most common jobs cost. All prices include VAT. Repairs and installations are quoted once we know what is involved.

Boiler service£90Safety checks, flue gas analysis, magnetic filter cleaned where fitted, and a report.
Full service£130Everything in the standard service, plus the burner, heat exchanger and other parts cleaned and the system water checked.
Landlord gas safety certificate£65The annual CP12 check, with the certificate emailed the same day.
Gas safety certificate + boiler service£110The CP12 certificate and a standard service in one visit.
Gas safety certificate + full service£160The CP12 certificate and a full service in one visit.
Call-out, normal hours£90If we fix the boiler during the call-out you only pay the call-out. Any part is quoted first.

How quotes work

Free quote

Get a free quote

Call, email or WhatsApp us for a free quote. A repair may need a call-out to assess the fault first, and a new boiler starts with a free survey of your property.

Tell us what you needCall, email or WhatsApp us. A photo of the boiler, or the error code on the display, helps us a lot.
Repairs: a call-out firstIf we fix the boiler during the call-out, you only pay for the call-out (£90 in normal hours). If a part is needed, we quote for it before anything is ordered or fitted.
New boiler: a free surveyA boiler installation starts with a free survey of your property, so the quote you get is firm.

Call 07879 938170WhatsApp usEmail us

Book online

Pick a day and time

Choose a slot and send the request. We confirm it with you.

Please refresh the calendar before booking.

Questions

Straight answers

What do I pay for a repair?

If the boiler is fixed during the call-out, you only pay for the call-out. If a part is needed, you are given a quote for it first, and nothing extra is done without your agreement.

Can you repair any make of boiler?

We repair most gas boilers. If a part has to be ordered, you are quoted for it before anything is bought.

My boiler shows a fault code. What should I do?

Note the code and check the pressure gauge. If the pressure is low, or the code comes back after a reset, send us the code and a photo.

Should I repair or replace my boiler?

If the boiler is old and repairs are becoming frequent, we tell you honestly whether replacing it makes more sense. You decide.

Contact

Get in touch

Call
07879 938170

WhatsApp
Send a photo or the error code

Email
cert@smartgasheatingltd.co.uk

Find us on Google
See us on Google Maps · Leave a review

Address
20 Comet Avenue, Newcastle-under-Lyme, Staffordshire ST5 9FB

Opening hours
Monday to Friday 6:30am – 7:30pm
Saturday and Sunday 8am – 5pm

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