Boiler service in Newcastle-under-Lyme

Newcastle-under-Lyme is a market town in Staffordshire and our home area. Newcastle-under-Lyme is in the Newcastle-under-Lyme council area, postcode district ST5. We have completed 54 jobs in the ST5 district. We are based here, so Newcastle-under-Lyme is where most of our work is. We also cover Nantwich, Stone, Stafford and Sandbach.

Newcastle-under-Lyme is our home base, so there is no distance to travel and no direction to give. It is a town in the Newcastle-under-Lyme council area, within the ST5 postcode district. Our Gas Safe registered engineer starts from here, so getting to a job in the town is straightforward.

We also cover nearby Cross Heath, Knutton, Silverdale and May Bank. If you need a gas or heating engineer in any of these places, a visit can be arranged by phone or WhatsApp. Just get in touch and we will talk through what you need.

What we do

Safety checks
Gas pressure, flue, ventilation and the boiler's safety devices are checked, because a faulty flue or a leak can be dangerous.
Inside the boiler
The casing is taken off and the parts are inspected, the combustion is tested with a flue gas analyser, and the magnetic filter is cleaned where one is fitted.
Performance
We check how the boiler is burning and running, so a developing fault is found before it leaves you without heating.
A clear report
You are told what was checked, what was found and whether anything needs attention, without pressure to buy anything.
Full service
Everything in the standard service, plus the burner, heat exchanger and other parts are cleaned and the system water is checked.
Landlords
A landlord gas safety record (CP12) can be done on the same visit, so the boiler is serviced and the legal check is covered.

How it works

Book a time online, or call or message.
The engineer services the boiler and checks the appliance and flue.
You get a clear report, and a reminder when the next service is due.

Prices

Boiler service (standard): £90
Full service: £130
Gas safety certificate + boiler service: £110
Gas safety certificate + full service: £160

A standard service covers the checks above. A full service includes all of that, cleans the burner, heat exchanger and other parts, and checks the system water. You are told the price when you book, before the visit. All prices include VAT.

Recent work in Newcastle-under-Lyme

Boiler service

Boiler service in Newcastle-under-Lyme: the job was completed by a Gas Safe registered engineer, who checked the boiler, cleaned key parts a

31 October 2026

Boiler repair

Boiler repair in Newcastle-under-Lyme: a visit to look into why a gas boiler has stopped working properly, such as no heating, no hot water

28 October 2026

Boiler repair

Boiler repair in Newcastle-under-Lyme: a visit to look into why a gas boiler has stopped working properly, such as no heating, no hot water

28 October 2026

What customers say

“He arrived very quickly, immediately knew what the problem was, and arranged the required part as fast as possible. Very reliable, knowledgeable, and honest work.”Pawel R., Google review

“Very efficient i have got good support with my boiler from getting my certificate and minor issues. I have called on short notice and they are always able to attend.”Gladys M., Google review

Questions about boiler service in Newcastle-under-Lyme

How often should a boiler be serviced?

Once a year. Most manufacturers also require an annual service to keep the warranty valid.

Do landlords need a gas safety certificate as well?

Yes. A landlord must have each gas appliance checked every 12 months and give the tenant the gas safety record (CP12).

Is a service the same as a gas safety check?

They overlap but are not the same. A service looks after the boiler's condition and efficiency. A landlord gas safety record is a legal safety inspection. Both can be done in one visit.

What is the difference between a standard and a full service?

A standard service includes the safety checks, the flue gas analysis, the magnetic filter clean where fitted and a report. A full service includes all of that, cleans the burner, heat exchanger and other parts, and checks the system water.