Boiler repair in Newcastle-under-Lyme

Newcastle-under-Lyme is a market town in Staffordshire and our home area. Newcastle-under-Lyme is in the Newcastle-under-Lyme council area, postcode district ST5. We have completed 54 jobs in the ST5 district. We are based here, so Newcastle-under-Lyme is where most of our work is. We also cover Nantwich, Stone, Stafford and Sandbach.

Newcastle-under-Lyme is our home base, so there is no distance to travel and no direction to give. It is a town in the Newcastle-under-Lyme council area, within the ST5 postcode district. Our Gas Safe registered engineer starts from here, so getting to a job in the town is straightforward.

We also cover nearby Cross Heath, Knutton, Silverdale and May Bank. If you need a gas or heating engineer in any of these places, a visit can be arranged by phone or WhatsApp. Just get in touch and we will talk through what you need.

What we do

No heating or no hot water
We check the boiler, controls, pump, diverter valve and pressure to find why it has stopped, not just reset it.
Low pressure and error codes
A boiler that keeps losing pressure or shows a fault code usually has a leak, a faulty pressure part or an air problem. We trace which.
Noises, leaks and cutting out
Banging or kettling, drips from the boiler, or a boiler that switches itself off are all things we diagnose on the visit.
Frozen condensate pipe
In cold weather the condensate pipe can freeze and stop the boiler. We clear it and make sure it does not happen again.
Pumps, valves and controls
Faulty pumps, diverter valves, thermostats and programmers are common causes of a boiler that runs but does not heat properly.

How it works

Tell us the problem by phone, or send a photo or the error code.
We diagnose the fault and give you the price before any work starts.
The repair is done and tested, and you are told what was done.

Prices

Call-out, normal hours: £90

A repair starts with a call-out to find the fault. The call-out is £90 in normal hours. If the boiler is fixed during the call-out, you only pay for the call-out. If a part is needed, you are given a quote for it before anything is ordered or fitted, and nothing extra is done without your agreement. All prices include VAT.

Recent work in Newcastle-under-Lyme

Boiler service

Boiler service in Newcastle-under-Lyme: the job was completed by a Gas Safe registered engineer, who checked the boiler, cleaned key parts a

31 October 2026

Boiler repair

Boiler repair in Newcastle-under-Lyme: a visit to look into why a gas boiler has stopped working properly, such as no heating, no hot water

28 October 2026

Boiler repair

Boiler repair in Newcastle-under-Lyme: a visit to look into why a gas boiler has stopped working properly, such as no heating, no hot water

28 October 2026

What customers say

“He arrived very quickly, immediately knew what the problem was, and arranged the required part as fast as possible. Very reliable, knowledgeable, and honest work.”Pawel R., Google review

“Very efficient i have got good support with my boiler from getting my certificate and minor issues. I have called on short notice and they are always able to attend.”Gladys M., Google review

Questions about boiler repair in Newcastle-under-Lyme

What do I pay for a repair?

If the boiler is fixed during the call-out, you only pay for the call-out. If a part is needed, you are given a quote for it first, and nothing extra is done without your agreement.

Can you repair any make of boiler?

We repair most gas boilers. If a part has to be ordered, you are quoted for it before anything is bought.

My boiler shows a fault code. What should I do?

Note the code and check the pressure gauge. If the pressure is low, or the code comes back after a reset, send us the code and a photo.

Should I repair or replace my boiler?

If the boiler is old and repairs are becoming frequent, we tell you honestly whether replacing it makes more sense. You decide.

Useful guides

Other services in Newcastle-under-Lyme

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Boiler repair near Newcastle-under-Lyme

Nantwich Stone Stafford Sandbach

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