If you smell gas
- Do not use light switches, naked flames or electrical appliances.
- Open doors and windows.
- Turn off the gas at the meter if it is safe to do so.
- Call the National Gas Emergency number on 0800 111 999, free, 24 hours.
Signs of carbon monoxide
- Headaches, dizziness, feeling sick or tired.
- A yellow or orange flame instead of blue.
- Black marks or soot around an appliance.
- A pilot light that blows out.
Protect your home
Fit an audible carbon monoxide alarm, test it regularly, and have every gas appliance serviced once a year by a Gas Safe registered engineer. Landlords must also have a gas safety record every year.
If the alarm sounds
Open the windows, leave the property, turn the appliance off and call the National Gas Emergency number. Do not go back in until it has been checked.
Need an engineer?
If you are near Newcastle-under-Lyme, call or message and you speak to the engineer who does the work. A clear price is given before anything starts.
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More guides
- Low boiler pressure: causes and how to fix it
- Boiler showing error code F1: what it means
- How often should a boiler be serviced?
- Landlord gas safety certificate (CP12): what you must do
- Combi, system or regular boiler: which is right?
- Signs you need a new boiler
- Why is my boiler making a noise?
- Radiators cold at the top or the bottom: what it means
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